A Rule Should Suit The Purpose.

A System Is A Network Of Interdependent Components That Work Together To Try To Accomplish The Aim Of The System. A System Must Have An Aim. Without The Aim, There Is No System.

Quality Starts In The Boardroom.

If You Can't Describe What You Are Doing As A Process, You Don't Know What You're Doing.

Quality Is Pride Of Workmanship.

The Most Important Figures For Management Of Any Organization Are Unknown And Unknowable.