Stop Advertising And Start Innovating.

You Know Something Is Important When You're Willing To Let Someone Else Take The Credit If That's What It Takes To Get It Done.

The Best Time To Do Great Customer Service Is When A Customer Is Upset.

My Mother-in-law Is Obsessed With Clowns.

More Than Ever, We Express Ourselves With What We Buy And How We Use What We Buy. Extensions Of Our Personality, Totems Of Our Selves, Reminders Of Who We Are Or Would Like To Be. Great Marketers Don't Make Stuff. They Make Meaning.

Knowing What To Do Is Very, Very Different Than Actually Doing It.