Nobody Is As Smart As Everybody.

But In A Turbulent Environment The Change Is So Widespread That It Just Routes Around Any Kind Of Central Authority. So It Is Best To Manage The Bottom-up Change Rather Than Try To Institute It From The Top Down.

Managers Tend To Treat Organizations As If They Are Infinitely Plastic. They Hire And Fire, Merge, Downsize, Terminate Programs, Add Capacities. But There Are Limits To The Shifts That Organizations Can Absorb.

What Technology Is Really About Is Better Ways To Evolve. That Is What We Call An 'infinite Game.' ... A Finite Game Is Played To Win, And An Infinite Game Is Played To Keep Playing.

The Organization And The Environment Are In Concert.

Willingness To Learn Is Important, But Willingness To Act On What You Learn Is Critical.