What Technology Is Really About Is Better

A Complaint Is A Unique Opportunity To Strengthen The Relationship With The Client.

The Most Certain Thing You Can Say About The Environment Tomorrow Is That It Probably Is Going To Be Just Like Today, For The Most Part.

Managers Tend To Treat Organizations As If They Are Infinitely Plastic. They Hire And Fire, Merge, Downsize, Terminate Programs, Add Capacities. But There Are Limits To The Shifts That Organizations Can Absorb.

The Most Interesting Thing About Change In The Environment Is That For The Most Part The Environment Isn't Changing.

Softball Isn't Just A Game It's Away Of Life.