My Parents Worked Enormously Hard To Put

For The First Month, I Listened, And I Tried Very Hard Not To Draw Conclusions

I Came To See, In My Time At Ibm, That Culture Isn't Just One Aspect Of The Game; It Is The Game.

Until I Came To Ibm, I Probably Would Have Told You That Culture Was Just One Among Several Important Elements In Any Organization's Makeup And Success - Along With Vision, Strategy, Marketing, Financials, And The Like... I Came To See, In My Time At Ibm, That Culture Isn't Just One Aspect Of The Game, It Is The Game. In The End, An Organization Is Nothing More Than The Collective Capacity Of Its People To Create Value.

You Can’t Mandate [cultural Change], Can’t Engineer It. What You Can Do Is Create The Conditions For Transformation. You Can Provide Incentives. You Can Define The Marketplace Realities And Goals. But Then You Have To Trust. In Fact, In The End, Management Doesn’t Change Culture. Management Invites The Workforce Itself To Change The Culture.

I Just Think We Should Look At This As A Chess Match," He Said, "between The World's Greatest Chess Player And Garry Kasparov.