Money Should Never Be Separated From Values.

Confidence Is The Bridge Connecting Expectations And Performance, Investment And Results.

During The Boom Years, It Was So Easy To Lose Sight Of Basic Values. For Example, There Was Lots Of Nonsense Said And Written About The So-called "new Economy." Some People Said All Economic Laws Have Been Overturned! Then All The Problems Developed. Corporations Were Heavily Fined For Illegalities. Many Of Their Senior-level Executives Were Indicted, Convicted, And Sent To Prison.

Confidence Is Not Just In People's Heads; It Comes From The Culture Of The Organization. It's Easier To Expect Success When Working In An Organization That Has A Culture Of Accountability, Collaboration, And Initiative. Without This, It's Easier - And More Self-protective - To Assume Failure So The Person Is Not Disappointed And Instead Pleasantly Surprised.

The Behavior Of People And The Culture Of An Organization Are Very Different In Winning Streaks And Losing Streaks. But What Both Have In Common Is Their Momentum - Once Winners' Or Losers' Habits And Culture Take Hold, They Tend To Perpetuate Themselves.

Change Masters Are - Literally - The Right People In The Right Place At The Right Time. The Right People Are The Ones With The Ideas That Move Beyond The Organization's Established Practice, Ideas They Can Form Into Visions. The Right Places Are The Integrative Environments That Support Innovation, Encourage The Building Of Coalitions And Teams To Support And Implement Visions. The Right Times Are Those Moments In The Flow Of Organizational History When It Is Possible To Reconstruct Reality On The Basis On Accumulated Innovations To Shape A More Productive And Successful Future.