[management] Has Authority Only As Long As

The Leader Of The Past Was A Person Who Knew How To Tell. The Leader Of The Future Will Be A Person Who Knows How To Ask.

Knowledge People And Service People Learn The Most When They Teach .

It Is Willingness Of People To Give Of Themselves Over And Above The Demands Of The Job That Distinguishes The Great From The Merely Adequate.

Far Too Much Reorganization Goes On All The Time. Organizitis Is Like A Spastic Colon.

What People In Business Think They Know About The Customer And Market Is Likely To Be More Wrong Than Right...the Customer Rarely Buys What The Business Thinks It Sells Him.