Leadership Is Not Something You Do To

The Productivity Of A Work Group Seems To Depend On How The Group Members See Their Own Goals In Relation To The Goals Of The Organization.

The First Principle Of Ethical Power Is Purpose... It Is The Picture You Have Of Yourself - The Kind Of Person You Want To Be Or The Kind Of Life You Want To Lead.

Positive Thinkers Get Positive Results Because They Are Not Afraid Of Problems.

I Never Use Notes, They Interfere With Me.

No One Can Make You Serve Customers Well. That's Because Great Service Is A Choice.