It Is Always Cheaper To Do The

Quality Management Is Needed Because Nothing Is Simple Anymore, If Indeed It Ever Was.

Quality Is Such An Attractive Banner That Sometimes We Think We Can Get Away With Just Waving It, Without Doing The Hard Work Necessary To Achieve It.

If We Deliver On Time, But The Product Has Defects, We Have Not Delivered On Time.

If Anything Is Certain, It Is That Change Is Certain. The World We Are Planning For Today Will Not Exist In This Form Tomorrow.

Very Few Of The Great Leaders Ever Get Through Their Careers Without Failing, Sometimes Dramatically.