It Doesn't Matter What Product Or Service

One Potential Long-term Problem With Many Current Digital Libraries Is That They Grew Out Of And Aresupported By Bricks-and-mortar Libraries. Although There Is Nothing Inherently Wrong With That Arrangement, Inreality It Creates A Potentially Dangerous Situation That I Call "the Other Digital Divide."

Leadership Is About Tapping The Wellsprings Of Human Motivation - And About Fundamental Relations With One's Fellows.

Every Collection Reflects The Ideas Andvalues And Interests Of The Individual Or Group Who Developed The Collection.

We're Going To See Leadership Emerge As The Most Important Element Of Business - The Attribute That Is Highest In Demand And Shortest In Supply.

To Sell Is Above All To Master The Art And Science Of Listening.