Influence Is Like Water. Always Flowing Somewhere.

Building Human-centered Organizations Doesn't Imply A Return To The Paternalistic, Corporate Welfare Practices Of The 19th Century. Most Of Us Don't Want To Be Nannied.

In The Age Of Revolution You Have To Be Able To Imagine Revolutionary Alternatives To The Status Quo. If You Can't, You'll Be Relegated To The Swollen Ranks Of Keyboard-pounding Automatons.

Businesses Fail When They Over-invest In What Is At The Expense Of What Could Be.

If Customer Ignorance Is A Profit Centre For You, You're In Trouble.

In The Long Term The Most Important Question For A Company Is Not What You Are But What You Are Becoming.