I'm Optimistic About The Country; I'm Optimistic

If You Want To Achieve Widespread Impact And Lasting Value, Be Bold.

Our Mission Statement About Treating People With Respect And Dignity Is Not Just Words But A Creed We Live By Every Day. You Can't Expect Your Employees To Exceed The Expectations Of Your Customers If You Don't Exceed The Employees' Expectations Of Management.

My Son Is Trying To Be A Sports Writer, And My Daughter Is A College Student. She Wants To Be A Comedy Writer, And She's At Film School. I Discouraged Both Of Them Early On From Getting Involved In Starbucks. I Didn't Think It Would Be Fair; Plus, They Didn't Have Any Interest Anyway.

This May Sound A Bit Naive, But I Got Here By Believing In Big Dreams.

A Great Business Has To Have A Conscience. You Have To Know Who You Are And Who You Are Not.