Ignore The Junk News - Work On

The Best Way To Apologize Is To Let The Customer Vent First. Don't Interrupt, Just Take Notes And Make Empathetic Noises. You Can Even Tell The Customer That It Makes You Mad Too. Second, Ask The Customer What Their Speed Of Need Is. Tell Them What They Ant To Hear. That You Apologize, That You Understand How They Feel, That You Are Meeting With The Appropriate People To Get A Resolve, And That It Will Be Done In 24-hours.

Accepting Responsibility Is The Fulcrum Point For Succeeding At Anything.

Use Your Crm To Retain Customers.

I Graduated From High School In 1963. There Were No Computers, Cell Phones, Internet, Credit Cards, Cassette Tapes Or Cable Tv.

Mistakes In Judgment Are The Best Teachers In The World, And If You Choose To Learn From Them Then You Will Begin To Trust Yourself And Understand That, Correct Or Incorrect You Were Decisive And Moved On.