You Don't Get Great At Selling In

Be Friendly First. Service Starts With A Friendly Person With A Friendly Smile, Who Offers Friendly Words First. How Friendly Are You?

You Can't Be A Winner If You're A Whiner...wiener.

To Be A Great Leader Of People - Inspire Them To Follow You, Not Your Rules.

Take Your Job Seriously, But Don't Take Their Complaints Personally. If You Take It Personally You'll Get Upset And Lose Your Edge. If You Take It Too Personally, You'll Lose Your Edge And Your Job. If You Take It Seriously -- It's You With Them. If You Take It Personally, It's You Against Them. What Steps Can You Take To Ensure Keeping Your Cool?

Don't Dwell On The Problem; Concentrate On The Solution.