I Have Zero Tolerance For People Who

I Worked In Sales. It Was Definable, It Had A Quantifiable Approach To Accomplishment That Had A Great Deal Of Importance To Me. It Had A Degree Of Clarity That I Loved. And Of Course, It Was Core.

If We Could Muster The Same Determination And Sense Of Responsibility That Saves A Country Like Japan - Or A Company Like Xerox - Then Investing To Save Women And Children Who Are Dying In The Developing World Would Be Very Good Business.

I Learned How To Be A Learner. When You Get In A Job, The Tendency Is To Say, 'i've Got To Know It. I've Got To Give Direction To Others. I'm In This Job Because I'm Better And Smarter.' I Always Took A Different View, That The Key Was To Identify The People Who Really Knew And Learn From Them.

Employees Who Believe That Management Is Concerned About Them As A Whole Person - Not Just An Employee - Are More Productive, More Satisfied, More Fulfilled. Satisfied Employees Mean Satisfied Customers, Which Leads To Profitability.

The Obama Campaign Is One Of The Greatest Examples Of What Is Possible In The Brave New World Of 21st Century Marketing. They Did A Masterful Job Of Connecting With Minds, Personalizing Messages, Refining Old And New Media, Sending Clear Messages, And Providing The Feedback That Enabled Them To Respond To The Messages They Heard.