Hold Everybody Accountable? Ridiculous!

When A System Is Stable, Telling The Worker About Mistakes Is Only Tampering.

Any Manager Can Do Well In An Expanding Market.

People Are Born With Intrinsic Motivation, Self-esteem, Dignity, Curiosity To Learn, Joy In Learning.

A Bad System Will Beat A Good Person Every Time.

The Most Important Measures Are Both Unknown And Unknowable.