A System Must Be Managed. It Will

There Is No Substitute For Knowledge.

The Transformation Will Come From Leadership.

Uncontrolled Variation Is The Enemy Of Quality.

Does Experience Help? No! Not If We Are Doing The Wrong Things.

One Need Not Be Eminent In Any Part Of Profound Knowledge In Order To Understand It And To Apply It. The Various Segments Of The System Of Profound Knowledge Cannot Be Separated. They Interact With Each Other. For Example Knowledge About Psychology Is Incomplete Without Knowledge Of Variation.