Habits Are More Powerful Than Fears.

Letting Your Customers Set Your Standards Is A Dangerous Game, Because The Race To The Bottom Is Pretty Easy To Win. Setting Your Own Standards--and Living Up To Them--is A Better Way To Profit. Not To Mention A Better Way To Make Your Day Worth All The Effort You Put Into It." -

My Problem With The Search For The Badge Of Real Is That It Trades Your Goals And Your Happiness For Someone Else's.

Finding New Ways, More Clever Ways To Interrupt People Doesn't Work.

Earn Trust, Earn Trust, Earn Trust. Then You Can Worry About The Rest.

Many Things That Are True Are True Because You Believe Them.