Formula For Success: Under Promise And Over

Print-based Libraries Developed In An Age Of Scarce Printed Resources.

Stop Being Conned By The Old Mantra That Says, 'leaders Are Cool, Managers Are Dweebs.' Instead, Follow The Peters Principle: Leaders Are Cool. Managers Are Cool Too!

Innovation Comes Only From Readily And Seamlessly Sharing Information Rather Than Hoarding It.

The Market May Never Coalesce Around One Basic Design, Or Even Around Two Or Three Dominant Devices.

The Magic Formula That Successful Businesses Have Discovered Is To Treat Customers Like Guests And Employees Like People.