Don't Worry About The Level Of Individual

Because These Firms Listened To Their Customers, Invested Aggressively In New Technologies That Would Provide Their Customers More And Better Products Of The Sort They Wanted, And Because They Carefully Studied Market Trends And Systematically Allocated Investment Capital To Innovations That Promised The Best Returns, They Lost Their Positions Of Leadership.

I've Concluded That The Metric By Which God Will Assess My Life Isn't Dollars But The Individual People Whose Lives I've Touched.

Watching How Customers Actually Use A Product Provides Much More Reliable Information Than Can Be Gleaned From A Verbal Interview Or A Focus Group.

I Was Lucky Enough To Build On The Work Of A Number Of People Who Had Already Run Laps Around This Theory-building Track. The Original Classification Scheme, Years Ago, Distinguished Radical From Incremental Change. The Theory Said That Established Firms Managed Incremental Change Well, But Would Be Expected To Founder When Their Industry Encountered A Radical Change.

We Don't Hire Ministers Or Priests To Teach And Care For Us. This Forces Us To Teach And Care For Each Other - And In My View, This Is The Core Of Christian Living As Christ Taught It.