Don't Over-react To The Trouble Makers.

Vision Animates, Inspires, Transforms Purpose Into Action.

Find The Appropriate Balance Of Competing Claims By Various Groups Of Stakeholders. All Claims Deserve Consideration But Some Claims Are More Important Than Others.

Possess The "nobel Factor": Possess And Constantly Demonstrate Optimism, Faith, And Hope. They Create Choices. I Am Reminded Of An Ancient Chinese Proverb: "that The Birds Of Worry And Care Fly Above Your Head, This You Cannot Change; But That They Build Nests In Your Hair, This You Can Prevent."

Encourage Dissent: Leaders Should Have Associates Who Have Contrary Views, Who Are Devil's Advocates, "variance Sensors" Who Can Tell Them The Difference Between What Is Expected And What Is Really Happening, Between What They Want To Hear And What They Need To Hear. There Are Too Many Naked Emperors Running Around Today.

I Used To Think That Running An Organization Was Equivalent To Conducting A Symphony Orchestra. But I Don't Think That's Quite It; It's More Like Jazz. There Is More Improvisation. Someone Once Wrote That The Sound Of Surprise Is Jazz, And If There's Any One Thing That We Must Try To Get Used To In This World, It's Surprise And The Unexpected. Truly, We Are Living In World Where The Only Thing That's Constant Is Change.