Does Experience Help? No! Not If We

Absence Of Defects Does Not Necessarily Build Business... Something More Is Required.

Quality Is Everyone's Responsibility.

People Learn In Different Ways: Reading, Listening, Pictures, Watching.

A Committee Appointed By The President Of A Company Will Report What The President Wishes To Hear. Would They Dare Report Otherwise?.

I Think That People Here Expect Miracles. American Management Thinks That They Can Just Copy From Japan - But They Don't Know What To Copy!