Do What Is Important, Not What Is

How Does Humility Manifest Itself In Leadership And In Life? A Humble Person Is More Concerned About What Is Right Than About Being Right, About Acting On Good Ideas Than Having The Ideas, About Embracing New Truth Than Defending Outdated Position, About Building The Team Than Exalting Self, About Recognizing Contribution Than Being Recognized For Making It.

Seek To Understand Before You Seek To Be Understood.

Always Treat Your Employees Exactly As You Want Them To Treat Your Best Customers. You Can Buy A Person's Hand, But You Can't Buy His Heart; His Heart Is Where His Enthusiasm Is. You Can Buy His Back, But You Can't Buy His Brain. That's Where His Creativity Is. Treat Employees As Volunteers Just As You Treat Customers As Volunteers, Because That's What They Are. They Volunteer The Best Parts - Their Hearts And Minds.

Trust Is Equal Parts Character And Competence... You Can Look At Any Leadership Failure, And It's Always A Failure Of One Or The Other.

At Some Time In Your Life, You Probably Had Someone Believe In You When You Didn't Believe In Yourself.