Do First Things First, And Second Things

Work Is An Extension Of Personality. It Is Achievement. It Is One Of The Ways In Which A Person Defines Himself, Measures His Worth, And His Humanity.

Managers Are The Basic And Scarcest Resource Of Any Business Enterprise.

Never Underrate The Boss! The Boss May Look Illiterate. He May Look Stupid. But There Is No Risk At All In Overrating A Boss. If You Underrate Him He Will Bitterly Resent It Or Impute To You The Deficiency In Brains And Knowledge You Imputed To Him.

Adversarial Power Relationships Only Work If You Never Have To See Or Work With The Bastards Again.

One Reason For The Tremendous Increase In Health-care Costs In The U.s. Is Managerial Neglect Of The "hotel Services" By The People Who Dominate The Hospital, Such As Doctors And Nurses.