Divide Responsibility And Nobody Is Responsible.

The Aim Proposed Here For Any Organization Is For Everybody To Gain - Stockholders, Employees, Suppliers, Customers, Community, The Environment - Over The Long Term.

A Bad System Will Beat A Good Person Every Time.

No One Can Measure The Loss Of Business That May Arise From A Defective Item That Goes Out To A Customer.

Scrap Doesn't Come For Free, We Pay Someone To Make It.

The Aim Should Be To Work On The Method Of Management.