Confusing Common Causes With Special Causes Will

Information Is Not Knowledge. Let's Not Confuse The Two.

Absence Of Defects Does Not Necessarily Build Business... Something More Is Required.

Managers Don't Like Giving Appraisals, And Employees Don't Like Getting Them. Perhaps They're Not Liked Because Both Parties Suspect What The Evidence Has Proved For Decades: Traditional Performance Appraisals Don't Work.

Any Two People Have Different Ideas Of What Is Important.

The Most Valuable "currency" Of Any Organization Is The Initiative And Creativity Of Its Members. Every Leader Has The Solemn Moral Responsibility To Develop These To The Maximum In All His People. This Is The Leader's Highest Priority.