Changing Things From The Top Down Works

Any Believable Prediction Will Be Wrong. Any Correct Prediction Will Be Unbelievable.

Nobody Is As Smart As Everybody.

A Complaint Is A Unique Opportunity To Strengthen The Relationship With The Client.

Our Society Lacks A Feedback Loop For Controlling Technology: A Way To Gauge Intended Effects From Actual Effects Later On

The Nature Of An Innovation Is That It Will Arise At A Fringe Where It Can Afford To Become Prevalent Enough To Establish Its Usefulness Without Being Overwhelmed By The Inertia Of The Orthodox System.