Change Demands New Learning.

Confidence Is Not Just In People's Heads; It Comes From The Culture Of The Organization. It's Easier To Expect Success When Working In An Organization That Has A Culture Of Accountability, Collaboration, And Initiative. Without This, It's Easier - And More Self-protective - To Assume Failure So The Person Is Not Disappointed And Instead Pleasantly Surprised.

Leaders Must Wake People Out Of Inertia. They Must Get People Excited About Something They've Never Seen Before, Something That Does Not Yet Exist.

The Very Lack Of Opportunity The Group Faces Creates A Self-defeating Cycle And Puts Pressure On Members To Limit Their Aspirations.

Confidence Isn't Optimism Or Pessimism, And It's Not A Character Attribute. It's The Expectation Of A Positive Outcome.

The Difference Between "winners" And "losers" Is Not Whether They Face Obstacles And Setbacks - We All Do, And It Is Inevitable That Plans Do Not Unfold Exactly As Imagined Or That Unexpected Events Surprise Us Or That A Few Mistakes Happen. The Real Difference Is That "winners" Bounce Back From A Fumble Or A Loss By Refusing To Panic, Analyzing The Situation And Looking For Positive Actions They Can Take To Correct The Problem, And Then Go On To Resume Winning.