Beginners Are Many; Finishers Are Few.

Most People Do Not Listen With The Intent To Understand; They Listen With The Intent To Reply.

It Is In The Ordinary Events Of Every Day That We Develop The Proactive Capacity To Handle The Extraordinary Pressures Of Life. It's How We Make And Keep Commitments, How We Handle A Traffic Jam, How We Respond To An Irate Customer Or A Disobedient Child. It's How We View Our Problems And Where We Focus Our Energies. It's The Language We Use.

Strategy Is Important, But Trust Is The Hidden Variable. On Paper You Can Have Clarity Around Your Objectives, But In A Low-trust Environment, Your Strategy Won't Be Executed.

Synergy Is Better Than My Way Or Your Way. It's Our Way.

Role Modeling Is The Most Basic Responsibility Of Parents. Parents Are Handing Life's Scripts To Their Children, Scripts That In All Likelihood Will Be Acted Out For The Rest Of The Children's Lives.