Balance Isn't Either/or; It's 'and'.

If You Don't Choose To Do It In Leadership Time Up Front, You Do It In Crisis Management Time Down The Road.

Trust Is Equal Parts Character And Competence... You Can Look At Any Leadership Failure, And It's Always A Failure Of One Or The Other.

The More People Train Their Counsciousness, The More Sensitivie They Are To It. It's Like You Had Your Own Voice Coming To You.

Petty Things Become Unimportant When People Are Impassioned About A Purpose Higher Than Self.

'in Empathic Listening You Listen With Your Ears, But You Also, And More Importantly, Listen With You Eyes And With Your Heart. You Listen For Feeling, For Meaning. You Listen For Behaviour. You Use Your Right Brain As Well As Your Left. You Sense, You Intuit, You Feel.' ... 'you Have To Open Yourself Up To Be Influenced'.