As Much As 80% Of Adult "success"

Like Secondhand Smoke, The Leakage Of Emotions Can Make A Bystander An Innocent Casualty Of Someone Else's Toxic State.

Empathy And Social Skills Are Social Intelligence, The Interpersonal Part Of Emotional Intelligence. That's Why They Look Alike.

Doggedness Depends On Emotional Traits - Enthusiasm And Persistence In The Face Of Setbacks - Above All Else.

Great Leaders, The Research Shows, Are Made As They Gradually Acquire, In The Course Of Their Lives And Careers, The Competencies That Make Them So Effective. The Competencies Can Be Learned By Any Leader, At Any Point.

Ceos Are Hired For Their Intellect And Business Expertise - And Fired For A Lack Of Emotional Intelligence.