A Lot Of Airlines Have Come And

When You Can Sell [empty Seats] At The Gate For An Upgrade For 500 Bucks Or 600 Bucks... It Makes All The Sense In The World.

You Don’t Have To Spend A Jillion Dollars On Advertising To Get Your Word Out. What Matters Is That Customers Have A Good Experience With Your Product At Every Single Point Of Contact.

One Of The Constraints On The U.s. Business Is The Pilot Shortage. There's Not An Abundance Of Pilots. There May Be An Abundance Of Cheap Fuel And Airplanes. There Probably Isn't An Abundance Of Gates At Popular Airports, Either.

Those Wedgie Seats, Whatever They Call Them, Those Recliners, They're Just Not Competitive Anymore. The Difference Between Those And A Coach Seat Isn't That Great To Be Able To Warrant Charging The Amount. You Need A Little More Space For A Lie-flat, But Not That Much More.

It's So Important To Experience What Your Customers Are Experiencing And Listen To Their Suggestions.