A Lot Of Airlines Have Come And

Those Wedgie Seats, Whatever They Call Them, Those Recliners, They're Just Not Competitive Anymore. The Difference Between Those And A Coach Seat Isn't That Great To Be Able To Warrant Charging The Amount. You Need A Little More Space For A Lie-flat, But Not That Much More.

If It's Torture Flying One Airline And [yours] Is A Pleasant Experience, It Certainly Helps Your Revenue.

People Do A Better Job If They Respect The Leader Of The Company. I Learned That On My Mission - The Value Of People And How To Truly Appreciate Them.

Seat Assignment Didn't Matter If You're Flying Dallas To Houston And You Did It 38 Times A Day. People Just Got On, You Didn't Sit Next To Your Wife, And It Was A 45-minute Flight. It Didn't Matter.

I Think There's A Big Market In North America [with Travelers] Going To Lisbon And Connecting Over Lisbon.