With Most Competitors Moving Ever Faster, The

If, As I Anticipate, A Wide Array Of Personal, Portable Information/communication Devices Becomes Increasingly Important And Widespread For Information-intensive Users, It Will Be A Major Challenge For Libraries To Adapt Their Content And Services To Such A Diverse Technological Environment.

The Most Important And Visible Outcropping Of The Action Bias In Excellent Companies Is Their Willingness To Try Things Out, To Experiment. If You Wait Until You Believe You Are Safe, Sure To Be Without Occasional Foolish Feelings, You've Most Likely Waited Too Long.

The Common Wisdom Is That ... Managers Have To Learn To Motivate People. Nonsense. Employees Bring Their Own Motivation.

I Don't Know What It Means To Manage The Human Imagination, But I Do Know That Imagination Is The Main Source Of Value In The New Economy. And I Know We'd Better Figure Out The Answer To My Question-quick.

We Found That The Most Exciting Environments, That Treated People Very Well, Are Also Tough As Nails. There Is No Bureaucratic Mumbo-jumbo... Excellent Companies Provide Two Things Simultaneously: Tough Environments And Very Supportive Environments.