Who, Precisely, Are Your Dreamers? Are Their

I Don't Believe In Holy Writ. Buy Fifty Books Or Twenty-five Books, Take Three Weeks Off, Read Them And Make Up Your Own Theory. The Fact That You End Up Literally Burning Twenty-two Out Of Twenty-five Books Is Beside The Point.

An Era Similar To The One In Which The Black Rotary Phone Dominated Its Product Category May Not Recur Anytime Soon.

The 'value Added' For Most Any Company, Tiny Or Enormous, Comes From The Quality Of Experience Provided.

I Found Myself Declaiming, Full Flower, For An Hour On The "utmost Importance And Urgency" Of Blogging, Telling Him In No Uncertain Terms That, Especially In A High-end Niche Business, Blogging Is "the Premier Way" To Have "intimate Conversations" With His Clients. Funny Thing, I Believe It!

Who Comes First? Don't Be Silly, Says King Hal; It's Employees. That Is - And This Dear Watson, Is Elementary - If You Genuinely Want To Put Customers First, You Must Put Employees More First.