Whatever You Do, Be Different. If You're

Entrepreneurs Are Outsiders By Nature - Outsiders With A Work Ethic.

I Didn't Go To Business School, Didn't Care About Financial Stuff And The Stock Market.

Every Time You Buy Something Consider It A Vote Of Confidence In The Company That Produced It.

I Have No Interest In Being The Biggest, The Most Profitable Or The Largest Retailer. I Just Want The Body Shop To Be The Best, Most Breathlessly Exciting Company - And One That Changes The Way Business Is Carried Out.

People I Work With Are Open To Leadership That Has A Vision, But This Vision Has To Be Communicated Clearly And Persuasively, And Always, Always With Passion.