What We Give Our Attention To, Grows.

Your Customers Are Only Satisfied Because Their Expectations Are So Low And Because No One Else Is Doing Better. Just Having Satisfied Customers Isn't Good Enough Anymore. If You Really Want A Booming Business, You Have To Create Raving Fans.

The Best Way To Develop Responsibility In People Is To Give Them Responsibility.

Your Mind And A Computer Have One Thing In Common: Neither Of Them Know The Difference Between The Truth... And What You Tell It.

How Many Of You Would Put In Front Of Your House A Sign That Says Gun-free Zone?

Effective Team Leaders Adjust Their Style To Provide What The Group Can't Provide For Itself.