What We Do As A Community, As

We Don't Know Where Our First Impressions Come From Or Precisely What They Mean, So We Don't Always Appreciate Their Fragility.

That Was It! The Whole Redwood City Philosophy Was Based On A Willingness To Try Harder Than Anyone Else.

If You're In Business It's Both A Promise And A Warning. It Says That Sometimes Little Things Can Cause Some Little Guy To Have An Overnight Success.

Lands' End Has Undergone Three Major Changes Over The Past Couple Of Decades. The First Was The Introduction Of An 800 Number, In 1978; The Second Was Express Delivery, In 1994; And The Third Was The Introduction Of A Web Site, In 1995. The First Two Innovations Cut The Average Transaction Time-the Time Between The Moment Of Ordering And The Moment The Goods Are Received-from Three Weeks To Four Days. The Third Innovation Has Cut The Transaction Time From Four Days To, Well, Four Days.

Acquaintances Represent A Source Of Social Power, And The More Acquaintances You Have The More Powerful You Are.