We Need To Be Clear When We

Giants Are Not What We Think They Are. The Same Qualities That Appear To Give Them Strength Are Often The Sources Of Great Weakness.

We Prematurely Write Off People As Failures. We Are Too Much In Awe Of Those Who Succeed And Far Too Dismissive Of Those Who Fail.

You Don't Start At The Top If You Want To Find The Story. You Start In The Middle, Because It's The People In The Middle Who Do The Actual Work In The World.

If We Think About Emotion This Way - As Outside-in, Not Inside Out - It Is Possible To Understand How Some People Can Have An Enormous Amount Of Influence Over Others. Some Of Us, After All, Are Very Good At Expressiing Emotions And Feelings, Which Means That We Are Far More Emotionally Contagious Than The Rest Of Us.

Often A Sign Of Expertise Is Noticing What Doesn't Happen.