To Make The Future Demands Courage. It

It Has Been Said, And Only Half In Jest, That A Tough, Professionally Led Union Is A Great Force For Improving Management Performance. It Forces The Manager To Think About What He Is Doing And To Be Able To Explain His Actions And Behavior.

The Most Important, And Indeed The Truly Unique, Contribution Of Management In The 20th Century Was The Fifty-fold Increase In The Productivity Of The Manual Worker In Manufacturing. The Most Important Contribution Management Needs To Make In The 21st Century Is Similarly To Increase The Productivity Of Knowledge Work And The Knowledge Worker.

Leadership Is All Hype. We've Had Three Great Leaders In This Century-hitler, Stalin, And Mao.

Innovation Is The Specific Tool Of Entrepreneurs, The Means By Which They Exploit Change As An Opportunity For A Different Business Or A Different Service.

We've Spent The Last 30 Years Focusing On The T In It, And We'll Spend The Next 30 Years Focusing On The I.