There Are A Lot Of New Things

Recognize That There Will Be Failures, And Acknowledge That There Will Be Obstacles. But You Will Learn From Your Mistakes And The Mistakes Of Others, For There Is Very Little Learning In Success.

It Had Always Made Sense To Me To Build A Business Based On What People Really Wanted, Rather Than Guess What We Thought They Might Want.

If You Look At Innovation, It Doesn't Just Occur In The Lab.

I'm A Big Believer In Online Communities And In User-generated Content.

It's Easy To Decide What You're Going To Do. The Hard Thing Is Deciding What You're Not Going To Do.