The Worker's Effectiveness Is Determined Largely By

Management Means, In The Last Analysis, The Substitution Of Thought For Brawn And Muscle, Of Knowledge For Folkways And Superstition, And Of Cooperation For Force. It Means The Substitution Of Responsibility For Obedience To Rank, And Of Authority Of Performance For The Authority Of Rank.

The Computer Actually May Have Aggravated Management's Degenerative Tendency To Focus Inward On Costs.

That The Government's Power Under The Taft-hartley Act To Stop A Strike By Injunction So Clearly Strengthens The Hand Of The Employer-even Though It Is Used Only When A Strike Threatens The National Health, Welfare, Or Safety-is A Grave Blemish And Explains Much Of Union Resistance To The Act.

An Organization Which Just Perpetuates Today's Level Of Vision, Excellence, And Accomplishment Has Lost The Capacity To Adapt.

Most Leaders Don't Need To Learn What To Do. They Need To Learn What To Stop.