The Sale Begins When The Customer Says

Delegating Doesn't Mean Passing Off Work You Don't Enjoy, But Letting Your Employees Stretch Their Skills And Judgment.

When You're Fired, You're Rejected. It's As Simple As That.

Positive Thinking Is More Than Just A Tagline. It Changes The Way We Behave.

Southwest Airlines Is Successful Because The Company Understands It's A Customer Service Company. It Also Happens To Be An Airline.

Ideas Without Action Are Worthless.