The Hardware Business Is All About Per-unit

Work/life Benefits Allow Companies Meaningful Ways For Responding To Their Employees' Needs; They Can Be A Powerful Tool For Transforming A Workforce And Driving A Business' Success.

I Got A Journalism Degree. I Started Doing Journalism - I Interned At 'cosmopolitan' Magazine In The 1970s, Which Probably Wasn't The Best Place For Me, And I Spent Six Or Nine Months Freelancing. Anyway, I Wasn't That Good At It.

The Hardware Business Is All About Per-unit Manufacturing Cost And Functionality. The Services Business Is Less Asset-intensive And More Dependent On People.

Even Under The Most Difficult Circumstances You Can Have Creative Flexibility.

When I Became Ceo Of Xerox 10 Years Ago, The Company's Situation Was Dire. Debt Was Mounting, The Stock Sinking And Bankers Were Calling. People Urged Me To Declare Bankruptcy, But I Felt Personally Responsible For Tens Of Thousands Of Employees.