Taking Smart Risks Can Be Very Gratifying.

Our Brand At Netflix Is Really Focused On Movies And Tv Shows.

Technological Revolutions Are Very Hard To Predict. My Favourite Example Is Someone In 1850 Taking Care Of Horses As A Farrier. They Would Have Said, "look, Horses Have Been Part Of Human Existence For 5,000 Years. We Are Horse People. It's Permanent." But All Of A Sudden, The Internal Combustion Engine Comes Along And, With It, Oil Fields And Automobiles, Which Basically Replace The Horse Completely. So We Often Have These Long Periods Of Stability And Then A Sudden Inflection Point.

I Got The Idea For Netflix After My Company Was Acquired. I Had A Big Late Fee For Apollo 13. It Was Six Weeks Late And I Owed The Video Store $40. I Had Misplaced The Cassette. It Was All My Fault.

About Half My Work In Education Is U.s. Political Reform Around School Districts And Charter Schools, And Creating More Room For Entrepreneurial Organizations To Develop. And About Half On Technology, Which I Look At As A Global Platform.

Don't Be Afraid To Change The Model.