Screw The Competition - Focus On Good

Setting Customer Expectations At A Level That Is Aligned With Consistently Deliverable Levels Of Customer Service Requires That Your Whole Staff, From Product Development To Marketing, Works In Harmony With Your Brand Image.

I Make Up My Mind About Whether I Can Trust Someone Within 60 Seconds Of Meeting Them

And You Know, I've Had Great Fun Turning Quite A Lot Of Different Industries On Their Head And Making Sure Those Industries Will Never Be The Same Again, Because Virgin Went In And Took Them On.

I Think The Thing About Capitalism Is It's An Evil Necessity, Capitalism. Communism Has Been Tried And Failed, And Socialism, That Doesn't Work Very Well. Capitalism Works, But The Problem About Capitalism Is It Does Mean That A Few Individuals Become Very Wealthy. Therefore, I Think Those Individuals Have Enormous Responsibility To Redistribute That Wealth Either By Creating New Businesses Or Creating New Jobs And Making Sure That Money Just Doesn't Lie In A Bank Account For Future Generations.

It Always Pays Off To Focus On Things That Will Make You Feel Proud. Remember This During Every Difficult Decision You Face.