Remember That The More You Know, The

Life Doesn't Require That We Be The Best, Only That We Try Our Best.

Spend Your Time And Energy Creating, Not Criticizing.

The Next Time You Face A Customer Who Has Every Right To Be Upset, Say Something Like This: 'i Don't Blame You For Feeling As You Do. If I Were You, I'd Feel Exactly The Same Way. What Would You Like For Me To Do?' These Are Magical, Healing Words, And You'll Be Surprised At How Reasonable People Become When They Believe You Are On Their Side.

Plant More Flowers Than You Pick

Don't Do Business With Anyone Who Has A History Of Suing People.