Private Victories Precede Public Victories.

People Are Social Beings And Want Interaction And Social Learning Is The Primary Form Of Learning, Just As Word Of Mouth Advertising Is The Highest Form Of Advertising.

Win-win Is A Belief In The Third Alternative. It's Not Your Way Or My Way; It's A Better Way, A Higher Way.

Trust Is The Glue In Relationships And Organizations

We Must Seek To Understand The Intent Of Communication Without Prejudging Or Rejecting The Content... Communication, After All, Is Not So Much A Matter Of Intellect As It Is Of Trust And Acceptance Of Others, Of Their Ideas And Feelings, Acceptance Of The Fact That They're Different, And That From Their Point Of View, They Are Right.

Perform Anonymous Service. Whenever We Do Good For Others Anonymously, Our Sense Of Intrinsic Worth And Self-respect Increases. ... Selfless Service Has Always Been One Of The Most Powerful Methods Of Influence.