Organizations Are Successful Because Of Good Implementation,not

Customers Can Tell You How To Evolve A Product, But They Can't Show You How To Make A Leap.

Enchantment Can Be Done With Writing But I Think Enchantment Is Basically A Prospective Or An Operating System For Life. That You Can Enchant A Person Who Is Assigning Your Airplane Seat, Your Hotel Room, Your Waiter, Your Waitress.

Accept Diversity And Don't Take Any Crap.

Hockey Is The Only Thing That I'm Not Good At That I Love.

The Record Of What You Do Is Forever Recoverable Because Of Google. The Lofty Upside And Scary Downside Makes Reciprocity More Important Than Ever. This Is All Good Because It Makes People Think More Before They Do Something That Reduces Their Trustworthiness.