Oh Wow. Oh Wow. Oh Wow.

Somewhere Between The Janitor And The Ceo, Reasons Stop Mattering.

You Cannot Mandate Productivity, You Must Provide The Tools To Let People Become Their Best.

The Problem Is I'm Older Now, I'm 40 Years Old, And This Stuff Doesn't Change The World. It Really Doesn't.

You've Got To Start With The Customer Experience And Work Backwards To The Technology. You Can't Start With The Technology And Try To Figure Out Where You're Going To Sell It.

Now, We Are Selling Over 5 Million Songs A Day Now. Isn't That Unbelievable? That's 58 Songs Every Second Of Every Minute Of Every Hour Of Every Day.