No Generalizing Beyond The Data, No Theory.

The Idea That You Can Take Smart But Inexperienced 25-year-olds Who Never Managed Anything And Turn Them Into Effective Managers Via Two Years Of Classroom Training Is Ludicrous.

Empowerment Is What Managers Do To People. Engagement Is What Managers Do With People.

Learning Is Not Doing; It Is Reflecting On Doing.

My Feeling About Executive Bonuses Is That Any Candidate For A Chief Executive Job Who Even Raises The Issue Of Bonuses Should Be Dismissed Out Of Hand.

This Obsession With Leadership... It's Not Neutral; It's American, This Idea Of The Heroic Leader Who Comes In On A White Horse To Save The Day. I Think It's Killing American Companies.